Shipment and Delivery

Deliveries are possible to delivery addresses in Germany and in areas of the European Union. Excluded from this are orders to the following European countries and regions: Åland Islands, Andorra, Azores, Ceuta, Faroe Islands, French overseas territories, Gibraltar, Greenland, Helgoland, Channel Islands (also Jersey and Guernsey), Canary Islands, Madeira, Melilla, Monaco and San Marino. The delivery time is usually 1-3 working days for available goods within Germany, up to 7 working days for deliveries outside Germany, with agreed advance payment after the time of the payment instruction. If there is a delay in delivery, we will inform you by telephone or email. The delivery takes place with DHL, in Germany also to DHL packing stations. Within the European union, we ship free of charge. Our deliveries within Germany as well as to EU countries we ship free of charge.

Addition to delivery to Switzerland:

For deliveries to Switzerland, we recommend that you use the MeinEinkauf.ch service. All customs formalities and delivery to your front door will then be handled by MeinEinkauf.ch for a small fee. It is best to register before your registration at MeinEinkauf.ch.